FAQ about shipment changes December 15, 2021 07:31 Updated Below are some FAQs when creating shipping: A. Can I re-execute the order whose shipment has been cancelled? Please distinguish whether the order can be re-executed according to the below status. Status where shipping methods are changeable: (In these status, shipping methods are changeable.) Preparing (pending , processing, pending to ship) Returned Error (Shipment expired) Status where shipping methods are not changeable: (In these status, shipping methods are not changeable.) Shipping Shipped Completed Picked up Returning Error (Failed) ＊Note: For re-executed shipments, their shipment No. and information on label have been changed, don't mistake the labels. B. Can I cancel the shipment? Shipment can be cancelled before driver pick it up. After driver pick it up, shipments can't be cancelled. Related articles Shipment Management instructions Order and Shipment status instructions How to print a single label? How to create shipments in bulk? Differences between SHOPLINE order remarks & OneShip remarks Comments 0 comments Please sign in to leave a comment.