Why am I not receiving the verification code?

When creating an account or changing your password, a verification code will be sent to ensure your account security. If you haven't received the code after requesting it, follow these steps:

1. Check Your Spam/Junk Folders: Sometimes, email and SMS service providers might mistakenly categorize verification emails or messages as spam. Check your spam/junk folders to see if the code has been filtered.
2. Verify Your Contact Information: Ensure the email address or phone number you provided is accurate. Any typos or errors will prevent you from receiving the verification code.
3. Check Your Internet Connection or Phone Signal: Make sure your device has a stable internet connection or strong phone signal. Unstable connections or weak signals may cause delays in sending or receiving the verification code.
4. Resend the Verification Code: If you've tried the above steps and still haven't received the code, click Resend to send it again.
5. Contact Customer Support: If none of the solutions above work, please contact us directly. We'll be happy to assist you further.