OneShip Wallet is essential for prepaid merchants, without it you will not be able to ship on OneShip. So the article will show you how to better manage your OneShip wallet.

The article covers the below:
01 OneShip Wallet introduction
02 What can I do with my OneShip Wallet?

OneShip Wallet introduction

You can find a wallet icon on the upper right of the OneShip admin panel or navigate to Wallet on the left menu bar to enter the wallet page.You can find Account Balance, Reserved Balance, and Available Balance on the top.

① Account Balance

Total wallet amount. It is available within one year after recharging, and you can check the expiry date. After expiration, the amount will be frozen and you can recharge to activate the amount.

② Reserved Balance

When you create a shipment but do not submit it, the estimated shipping fee for the shipment is locked so that sufficient amounts are available to cover the shipping fee.

③ Available Balance

The formula is Available Balance=Account Balance - Reserved Balance.

④ Top-up plan

You can check out the promotions in different top-up plans, such as bonus or gifts.

What can I do with my OneShip Wallet?

01 Pay shipping fee

OneShip will estimate shipping fee based on the weight or dimensions in the shipment information and deduct the balance in your OneShip wallet when you submit the shipment.

02 Purchase subscription and value-add service

Wallet balance is one of the payment methods for subscribing OneShip plans and purchasing add-on quotes.

For more information, you can refer to OneShip Subscription instructions.

03 Top up credits

Both online and offline payment are supported in OneShip Wallet.

• Online payment：Stripe, credit card, etc. (varies by regions） 
• Offline payment : bank transfer

For more information, you can refer to How to top-up credits for your OneShip wallet?

04 Balance monitoring

It is really troublesome to have to interrupt shipments due to insufficient balance when submitting shipments in batches. Now balance monitoring can help you solve this problem.

When the balance falls below the reminder threshold, the balance monitor will send you an email to notify you to recharge in advance to ensure that the balance is sufficient for the next shipment.

Please follow the steps to complete the setting.

1. Click Balance monitoring on the upper right of the wallet page.
2. Filling the Balance reminder threshold and Notification emails.
3. Turn on the activation button.
4. Click Confirm to enable the setting.

05 View the transaction records

The transaction records of the wallet can be found in the Bill History, including freight deductions, refunds, compensation, freight corrections, etc.

The transaction data of the last 100 days are displayed by default. You can filter the creation time or transaction type and export the transaction data.