Merchants in Malaysia are now able to execute shipments with SPX Express shipping service on OneShip. Currently, SPX Express is only available for domestic deliveries within Malaysia.

This article covers：
01 About SPX Express
02 Service Introduction
03 Send Your Parcels
04 Basic Liability
05 Pricing
06 Others

About SPX Express

SPX Express (SPX) is a logistics company providing reliable and cost-effective parcel delivery services. As a leading logistics partner across Southeast Asia, Taiwan, and Brazil, SPX operates an extensive nationwide network in Malaysia

Service Introduction

SPX Express offers the following services through the OneShip platform to ship in Malaysia.

Send your parcels

📦 Packaging guidelines

Parcels must be packaged according to SPX Express's packing guideline. Make sure your shipment has been labeled on every surface and is packed or wrapped perfectly, securely and meets the safety features to protect the contents of the item during normal operation throughout the posting process.

SPX Express reserves the right to reject and/or decline to deliver any parcel that is not appropriately packaged or labeled.

🚛 Pick up and drop off

Pick-up at doors

You can schedule pick up service 3-5 days in advance, a driver will come on the reserved date within 9:30 am to 6.00 pm to pick up parcels and will contact you via phone. There is no minimum number of parcels per pick up. 
 

Prohibited items❌

Please refer to the List of Prohibited Items  and note that delivery is NOT available for the items in the list. Do ensure that your parcels do not contain any of the items in list before shipping with SPX Express.

Basic liability

SPX Express's liability for any loss of or damage to delivery items shall be limited to the value of the delivery item or RM200 per parcel, whichever is lower.

Damage shipment

If your parcel is damaged, please kindly notify our team at cs@oneship.io or on Live Chat within 3 days from the date the item has been received. You should provide us with the document list below to help us further investigate this case. 

(i) Photos of the damaged contents, packaging (including inside and outside) and fragile stickers
(ii) a copy of the consignment note 

(iii) invoice of good

Lost shipment

If you have not received your parcel but the parcel status is completed, please notify us within 7 days from the date of status completed. 

Missing Content 

If your parcel is missing content, please kindly notify OneShip supper team within 3 days from the date the item has been received.  You should provide us with the document list below to help us further investigate this case. 

(i) Photos of the package

(ii) Sender's proof of shipment

(iii) invoice of good

Pricing

For price list, please refer to  SPX Express Rate Card

• Parcel weight will be determined by either actual or volumetric weight (VW), whichever is higher.Volumetric Weight formula = (height x width x length)cm / 5000
• The shipping fee will be charged based on parcel weight after SPX Express measures the actual weight in their distribution center.

OneShip reserves the right to amend this price list at any time without prior notice.