Merchants in Malaysia are now able to execute shipments with Skynet shipping service on OneShip. Currently, the service is only available for domestic deliveries within Malaysia.

This article covers：
01 About Skynet
02 Service Introduction
03 Send Your Parcels 
04 Claim 
05 Pricing
06 Others

About Skynet

Skynet, a leading local carrier, has been providing domestic and international logistics services since 1992, with more than 80 strategically located stations throughout Malaysia.

Service Introduction

Domestic delivery

1. Skynet provides domestic delivery services in Malaysia, with dedicated trucks for heavy or bulky loads. 
2. Parcels will be delivered to customers in 3-5 days, starting from the driver pickup. Delivery date will be adjusted if falls on non-working dates. 
3. The lead time is as followed:

• Klang Valley 1-3 Days
• Outstation 3-5 Days
• East Malaysia 3-7 Days

Send Your Parcels

🔍 Dimension Restrictions

• Maximum weight is 1000kg

• Dimensional weight cannot exceed 180cm x 150cm x 150cm

📦 Packaging Guidelines

Parcels must be packaged according to Skynet Official Document. Items that are not appropriately packaged or labeled will be subject to relabelling and/or repackaging by Skynet at the shipper's cost. Skynet reserves the right to reject and/or decline to deliver any parcel that is not appropriately packaged or labeled.

⚠️ Prohibited Items

For security reasons and compliance with the law, Skynet prohibited dangerous items and restricted items from shipping. Please carefully check the list below and make sure your shipments don’t include prohibited items. 

Dangerous items include the following: 

Restricted items include the following: 

Drugs & tobacco, plant, liquors, handphone, firearms, livestock, jewelry, perishables, pornographic material, any forms of cash, pharmaceuticals, precious stones, pirated CDs, vcd, DVDs, passports, and iata restricted items.

🚛 Pickup and Dropoff

Skynet specifies a minimum parcel quantity of 4 for each pick-up. Pick-up will only be provided if the minimum quantity requirements are met.

For parcels over 30kg, pick-up and drop-off points must have the necessary equipment to handle OSS and deliver to the ground floor door.  

You can also drop off your parcels at a convenient drop-off location. Find your nearby Skynet locations here and see their addresses, phone numbers, and operating hours.  

Claim

For lost/damaged shipment claims, please kindly contact us via Live Chat or email us at cs@oneship.io with supporting documents within 7 working days. It is the sender's and recipient’s responsibility to provide sufficient photo proof to claim lost/damaged parcels.

Skynet will take full responsibility for lost/damaged parcels and will refund the value of each affected parcel or up to RM200 per parcel, whichever is lower, in accordance with the extent of Skynet's liability. 

Skynet reserves the right to make a final judgment on the amount of loss or damage based on reasonable grounds.

Pricing

• For promotion and price list, please refer to Skynet Rate Card.
•  A minimum charge of RM 50.00 + 6% SST is levied on accounts if the monthly invoice value falls below RM 50.00
• COD remittance date varies from courier to courier, generally by the 3rd week of the month.

🕹Notes:

1. Net prices are 6% SST included.
2. OneShip reserves the right to amend this price list at any time without prior notice. 

Others

Skynet Customer Service Contact 

Web page: https://www.skynet.com.my/contactus 

Phone number: 03-8602 9266